Dispatch Lead
Samantha Brooks ensures the right technician gets to the right job at the right time. As Dispatch Lead, she manages scheduling, route planning, and real-time service coordination.
Her organizational skills and quick decision-making keep daily operations running smoothly, even during high-demand periods. Samantha thrives in fast-paced environments and excels at problem-solving under pressure.
She plays a critical role in customer satisfaction by minimizing delays and maximizing efficiency.
| 2011 | Began career in dispatch and logistics |
| 2014 | Specialized in service-based scheduling |
| 2017 | Promoted to Senior Dispatcher |
| 2021 | Promoted to Senior Dispatcher |
| Present | Led dispatch optimization initiatives |
With AI taking over the internet, a lot of cleaning companies are hiding behind automated chat loops and computerized phone menus. We refuse to do that. At White Glove, our 32-year legacy is built entirely on real relationships and direct accountability.
When you call us, email us, or send a message through our site, you are talking to a real human being every single time, 100% of the time. If you have a scheduling crunch on a construction site, an emergency at your facility, or just want a straight answer about a bid, you don’t have to fight a machine to get it.
You get a direct line to our local management team, period.
When Eric Fritz started White Glove Cleaning 32 years ago, the goal was simple: provide a level of customer service and attention to detail that the “big box” cleaning franchises simply couldn’t match.
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